Why are patients told whenever they call a UPMC medical facility, that they cannot be transferred or given the direct number to a specific area w/in the hospital or medical facility? This had occurred when I had called the department of orthopedics and dermatology....Read more
When renewing we were told Rx coverage would stay the same, was trying to reduce costs because of price, even PCP is only family practice residents. And BOOM, when we went to refill our scripts, was told we needed to pay $850.00! Called UPMC and they said no, only like...Read more
Upmc - You could die waiting to be seen.
Wait times at upmc east are beyond ridiculous. After waiting 3 hours overheard someone say hey had been here for 7 hours. This is not an emergency room it is a busy doctors office charging emergency room rates. Completely inadequate facility. If upmc did a study prior to construction they wasted money.
I was trying to get reimbursed for the doctors office visit I made in Ocean City, MD in June, 2017. Contacted UPMC customer service and they send me, after long time spent on the phone and uncertainty what to send, they send me all the necessary paperwork to be filled....Read more
Dr kevin Fritz the worse PCP in bethel park Pa . I been to him in 5 yrs first 4 were ok- this last yr 2017 He was in a rush to see you, on his phone in hall arguing then come in to see you with angry attitude. He had not ordered my blood work in a yr ( it was overdue...Read more
I have a complaint against UPMC Transportation. Im disabled in a powerchair last yrs UPMC transportation was excellent. This year 2018 UPMC transporting has fallen down& cant get up! They no longer use a local carrier no! They use one from Connecticut ? Who dont know...Read more
Upmc - They Don't Care
Just horrible, stay away at all costs, they denied me insulin, they won't pay for many of my meds, change to anyone else
I have been waiting over 4 hours for my script to be called in to my pharmacy. It's Sunday and the pharmacy closes in 28 minutes. I guess I should have paid an extra $55.00 at urgent care, it would have been worth having to wait an extra day to get my script. Stay tuned for an update...
Upmc - Plan to wait at least two hours (average)
We showed up for our 2:45 pm appointment at UPMC Orthopaedic Surgery at 600 Oxford Drive in Monroeville, PA. The office is poorly ran and the experience rush, ineffective and horrible. By 4:00 pm we still had not been seen and no one explained any reason for the delays. Since we paid the copay we are just waiting. Avoid this office at all cost.
Upmc - Loved the hospital. Billing is corrupt
Spent the last 9 months trying to straighten out a insurance claim for X-rays that upmc Hamot coded wrong. Has taken 9 months about 20 phone calls to billing and escalation specialists. Was sent to collection because they can't bill correctly. Finally straightened out
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