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Summary of Upmc Customer Service Calls

20 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
02:06 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Upmc to Ask about:

Cards:

  • “Need new medical cards”
  • “Need info about I'd number and cards”
  • “I need new insurance card”

Staff:

  • “Up coming service”

Other:

  • “Appointments”
  • “Medicare insurance question”
  • “Pharmacy”

About Upmc

Top 5 Upmc Products

Website, Surgery

Top 5 Likes about Upmc

Nursing care and physicians, Er room staff and the nursing staff, Answered the phone, All the professional care i received

Top 5 Dislikes about Upmc

Insurance coverage, Customer service, Careless billing services, Billing system is corrupt, Them denying the ability to take meds that help me

Top 5 Related Companies

Upmc Health Plan

Summary

UPMC is a non-profit health care organization based in Pittsburgh, PA. The establishment operates more than 20 medical institutions, including campuses, regional and community hospitals, as well as Children's Hospital of Pittsburgh and the Magee-Womens Hospital. Moreover, UPMC provides health insurance, rehabilitation, retirement, home health care, and long-term care through about 15 senior living facilities. UPMC has also international presence, including a transplanting facility in Italy, cancer centers in Ireland, as well as other facilities and laboratories in the UK and China. In addition, the organization is involved in scientific and medical researches. The UPMC has direct and tight-knit relations with the Medical University of Pittsburgh.

Upmc reviews and complaints

Upmc is ranked 271 out of 2298 in Hospitals, Clinics and Medical Centers category

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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