I worked for Shadyside, visited multiple hospitals throughout my life, they're all dirty. I have pics in my phone from that time. Of course I have to constantly repeat visits to be repeatedly told what already know to fill their pockets. The last visit was supposed to...Read more
WELL I GOT SOMEONE TO DO A PRIVATE XRAY AT THE OFFICE OF MY BEST FRIENDS CLINIC WAS ABLE TO HAVE THEM BRING THE XRAY MACHINE TO ME BECAUSE OF THE SITUATION AND LET ME TELL YOU I GOT THE NEWS BUT I WAS NOT SHOCKED BECAUSE I KNEW THAT SOMETHING WAS WRONG AND THE FEELING...Read more
I didn't like
- Government work
I was referred to this dermatology clinic by a prominent doctor in the Pittsburgh area, who is also my pcp, and was told Dr. Costa is excellent. I tried to make an appointment with Dr. Costa but the earliest I would be able to get n to see her was a month or more from...Read more
Upmc - Unbelievable.
I felt that my rights were violated people were able to see into the window of my room I didn't feel like I was acknowledged. Dr didn't even come see me for 3 hours. I felt like she was pushing tests that were unnecessary.
Upmc - Releasing medical recods
Requested my medical records 2 weeks ago. Said they send them out to be copied, and then will send to me. I signed my release as well. Nasty Office Manager. When i questioned her about how long it woukd take, she said, the sooner i get off the phone, the sooner i would get them! What???
Upmc - Corrupt
These absolute douchebags took my brother off his pediasure, saying "let him starve". Exact. Words. We are on social security and we have to fork out around $400 a month so he doesn't starve to death. He has an eating disorder due to his autism. I hope whoever made this decision burns in ***, because we're suffering more than we already were thanks to them.
Upmc Customer Care Review
You have Horrible customer service
I am very sick with a sinus infection and wanted to do an online Dr. visit . I did one two years ago , and it went well . Tonight i tried for over an hour on two devices . The first one thier app that i had to download would not work . That took 20 minutes . The next...Read more
I like UPMC doctors with the billing system is horrible! I was told I didn't pay my bill. The statement date was Sept. 15th and it was due by October 31st so I paid it on September 28th. They said they had no October bill payment and sent me to collections!!!!!! No one...Read more
I didn't like
- Customer service
- Careless billing services
My son called the re-solve hotline after getting a DUI. He says they kept asking him about suicide but he was sobered up and decided he didn't want to talk anymore so he hung up. Several hours later police were at his apartment on the South Side and took him in...Read more
I have been Hospitalized at UPMC Presbyterian 6 times over the last 13 years and ever time I have received great care and courteous nurses. I also sell health insurance including Medicare insurance plans and many of the compliants on this site are of uniformed patients...Read more
11-8-16 Spoke 2 a page on the phone 2 help me resolve a crisis relative 2 someone on this property smoking reefer all night 4 more than 1 year! Guess what she hung up the phone mid sentence! Why!!? How RUDE! Called back 2 someone else answering the phone with a...Read more
Allison Park, Pennsylvania
My Mom, Jacqueline McGrath, was admitted on September 22nd to UMPC Montefiore with B-type Natr. 369. Since then it rose to 942. How do I get a cardiologist to figure out why she is in severe heart failure. They are treating her with high units of Lacix to remove the...Read more
The My UPMC portal sucks. The information they require is entirely too invasive and the system doesn't work. When you call for assistance the people are rude if available at all. They experience such high call volume because the are short staffed for the amount of...Read more
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