Every time my dr. prescribes a medication that has helped me in the past or could help me, UPMC takes several weeks to tell me they will not approve those medications. I was on one medication for 4 months (that they first approved) then when my dr. wrote out a new...Read more
UPMC tends to ignore the insurance company and bill the full amount. for example - on a billing for 750.75 to my insurance the bill states that 33.75 was paid by my insurance (Tricare) and UPMC billed me for 717. Problem is i went to Tricare (Humana) and they said that...Read more
you need more people working in the office. i had my doc recommend a mri for a knee injury. this was at 9am, at 3 i got a call it was being done. i went up to excela to schedule. the next day i get a call no authorization was done. my mri cancelled. my ins. co. aetna...Read more
I didn't like
- Insurance coverage
- Customer service
Upmc - Jameson
Walked into upmc Jameson E.R.. at 115 am was there 5 hours. Why does this take this long. ? One blood test and that all I received . Ended up walking out and going to Ellwood hospital
Upmc - ED visit
Brought my fiancé in for extreme pain in his shoulder. Sat in room waiting for over an hour and no nurse, doctor, aid or joe shmo even acknowledged that we were there. Sadly I worked for this hospital when it was Lancaster regional and I would say I am extremely disappointed in the way they handled us. Won’t be returning anytime soon!!!
UPMC billing stinks. Keep all receipts because in 2014, my husband had surgery in his elbow. They billed us. We paid what we owed and in 2017. They sent us a bill that we owed 300.00 + for his surgery. I contacted them and they told me that our insurance company took...Read more
I have to go to UPMC Montefior twice a week. The service they provide is excellent. My issue is with the heavily fragranced men and women who work there. I find it almost impossible to breathe as I have a severe allergy to many perfumes and colognes. I find it quiet...Read more
my wife came in with water in her lung in serious pain we had to sit in the emergency for 7 hrs we had to find abed in the hallway so she could lay down she was in so much pain an then they found a room in the emergency where they put use it was so dirty the bio hazard...Read more
Why are patients told whenever they call a UPMC medical facility, that they cannot be transferred or given the direct number to a specific area w/in the hospital or medical facility? This had occurred when I had called the department of orthopedics and dermatology....Read more
When renewing we were told Rx coverage would stay the same, was trying to reduce costs because of price, even PCP is only family practice residents. And BOOM, when we went to refill our scripts, was told we needed to pay $850.00! Called UPMC and they said no, only like...Read more
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