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On August 17th, 2017, I was life-flighted to UPMC, Altoona. The care I received there and at other facilities since has been exceptional and I have absolutely no complaints. My complaint is that when I was taken from the helicopter into the initial trauma room, a...
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3.9
I liked
  • All the professional care i received
I didn't like
  • Inattention to personal belongings i lost while at hospital
#1102901
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I have been trying to deal with UPMC's billing department for over a year now with very poor results. I cannot believe a corporation this large has such an inadequate billing system and an untrained, incompetent staff that can not resolve what seem to be a basic...
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#1102258
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My wife had an leg amputated below the knee last week at UPMC East. The Surgeon was one of the traveling hoard of UPMC doctors who operate at nearly all their regional hospitals. Registration, pre-op and the surgery went 100%. Her Post operative care was mediocre at...
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#1099634
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Upmc - Loved the hospital. Billing is corrupt

Upmc
#1117190
1.0
Details
Spent the last 9 months trying to straighten out a insurance claim for X-rays that upmc Hamot coded wrong. Has taken 9 months about 20 phone calls to billing and escalation specialists. Was sent to collection because they can't bill correctly. Finally straightened out
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Customer service
Staff

Upmc - Very bad

Upmc
#1113288
The service is very slow. The nurses on night shift are terrible. Very arrogant and unfriendly. I have been at several hospital in Pittsburgh and I have not seen something like this. They is no compasión for the patients. I advise everyone to avoid this hospital .
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Upmc - Takes forever

Upmc
#1102103
2 hrs so far. They keep saying there sending a doctor back to the room n still nothin. I will be going to nason for now on
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Upmc - Unbelievable.

Upmc
#1089077
I felt that my rights were violated people were able to see into the window of my room I didn't feel like I was acknowledged. Dr didn't even come see me for 3 hours. I felt like she was pushing tests that were unnecessary.
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Went to ER thinking I had pneumonia. She tells me I have a worrisome mass on my lung I'll prob have to have biopsied! What! Walk in the pulmonologist from pulmonary partners who are amazing! They verified pneumonia. Oh did I mention she has zero bedside manor and...
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Product
#1086102
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I was laughed at and mocked from the PA i seen for a medical issue I was having. I've been going this this specific practice/location well over 12 years and have never in my life been treated so entirely unprofessionally ever! This woman that unfortunately holds a...
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aliens_amoung_us
aliens_amoung_us

I would complain directly to the MD who this PA reports to.

1.0
I didn't like
  • Rude staff pa kelly cameron
#1073387
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Lynda Jean Saintil also known as Lynda Saintil also known as Lynda Witherspoon employed at Home Nursing Agency in Altoona, Pa (under UPMC) made unprofessional phone calls in 2017 from her job as a "children's counselor/therapist/social worker" to an individual that has...
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Anonymous
Altoona814

This lady owns a boxing gym with her husband in Altoona, Pa called scorchin boxing gym and has been nothing but unprofessional and unpleasant. Rude calls from their boxing gym...

Anonymous
Anonymous

Very immature behavior to call a family with children with special needs from work using her position and pretending to represent her company over personal problems. What Ste...

3.2
#1064548
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There is a female Teacher Aide at UPMC Mercy by the name of Courtney Ochman. DO NOT LET YOUR CHILD AROUND THIS GIRL. She publicly shames individuals via social media for their medical history and can be referred to as no other than an "internet bully". Would you trust...
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aliens_amoung_us
aliens_amoung_us

The OP obviously has something against this person, from the comments I see.

Anonymous
Anonymous

I am a friend of Courtney's and know the individual who wrote this post. They've bullied her for a long time now and this is slanderous falsities. They just are trying to find...

#1059504
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I was in upscale Erie on a workers comp claim and the hospital billed 140,000 and were paid but the idiots in the billing dept billed my personal insurance for the doctors and were only paid partial because of deductibles on my private insurance!!!! Callled the this...
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Anonymous
D M

UPMC billing statement billing process is the worst. Just found out today that bills are generated automatically and often come before the prior statement due date. UPMC bill...

1.0
#1047412
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Last October I had back surgery and ever since I have had issues with my legs and knees. My surgeon referred me to the neurologist at St Margaret's in fox chapel to test the nerves in my legs to see if there was damage. The neurologist saw that I am on workmen's comp...
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1.0
#1046556
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I worked for Shadyside, visited multiple hospitals throughout my life, they're all dirty. I have pics in my phone from that time. Of course I have to constantly repeat visits to be repeatedly told what already know to fill their pockets. The last visit was supposed to...
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1.1
Product
#1039442
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