Contact UPMC Customer Service
UPMC Phone Numbers and Emails
Toll-Free Number:
-
(800) 533-8762
Customer Service:
-
(412) 647-8762
-
(866) 884-8579
Accounting/ Billing:
-
(800) 371-8359
UPMC Email:
Customer Service
Contact Information
UPMC Website:
UPMC Help Center:
Corporate Office Address:
UPMC
200 Lothrop St.
Pittsburgh,
Pennsylvania
15213-2582
United States
Summary of UPMC Customer Service Calls
77
TOTAL
CALLS
CALLS
03:30
AVG CALL
DURATION
DURATION
7%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call UPMC?
Request for Information Question:
- “To find out my coverage”
- “Need to find out if a walker is covered by Upmc for life”
- “Appointments”
Product/ Service Question:
- “To gain access to my son's medical portal”
- “I need new insurance card”
- “Medicare insurance question”
Cards Question:
- “Need new medical cards”
- “Need info about I'd number and cards”
Payments and Charges Question:
- “Need billing resolution. Excessive.”
- “Why am I charged”
- “Potential fraud”
Staff Question:
- “Customer service”
- “Up coming service”
Employment Question:
- “My 1099 for 2021 tax year”
Other Question:
- “Dentist”
- “Allergic reaction to disc implants on August 14, 2023. I hhave hives since since August 17,2023 the office has just blown me off. I have been to the ER 4 times been to 2 allergists my dermatologist in Du Bois. An allergist/immunologist at the Clevela”
- “Want to know what coverage U have”
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UPMC